Effective Date: 28/05/2025
At EyeCapsule.com, we are committed to delivering high-quality educational content and services for FRCOphth exam aspirants. Please read our cancellation and refund policy carefully before purchasing any plan or course.
1. No Refund Policy
All purchases made on EyeCapsule.com, including but not limited to:
- Subscription plans (Basic, Core, Pro)
- One-week revision courses
- Access to exclusive content, MCQs, or recorded sessions
are non-refundable. By completing a purchase, you acknowledge and agree to this no-refund policy.
2. Cancellation of Subscription
- You may cancel your subscription at any time via your account settings or by contacting us at [Insert Email].
- Cancellation will stop future renewals, but access will continue until the end of the current billing period.
- No partial refunds will be issued for the remaining days after cancellation.
3. Exceptional Circumstances
Refunds may be considered on a case-by-case basis under the following circumstances:
- Duplicate payment due to technical error
- Inability to access the product due to platform error, where the issue remains unresolved despite support
- Medical or personal emergencies (supporting documentation may be required)
To request a review under exceptional circumstances, please contact us at frcophthpathway@gmail.com or contact support within 7 days of the original transaction.
4. Course Access and Digital Product Delivery
- All digital products and services are deemed “used” once accessed or downloaded.
- No refunds will be issued for change of mind or lack of time to use the product once access has been granted.
5. Modifications to the Policy
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.
Need Help?
If you have questions or need support, please email us at:
📧 frcophthpathway@gmail.com]